Incredible, Targeted Ongoing Support

DataJoe is more than just a software program, it's a team of knowledgeable individuals standing behind your researcher, offering support, advice and guidance in using the DataJoe program and the complicated research process.

DataJoe support starts with an individualized, extensive training program which is included in your initial setup. Our Training Manager will train users in the general navigation of the system, performance of basic functions, and troubleshooting tips.

After researchers have completed our specialized training they'll still have access to continued client support during our business hours. The DataJoe Client Support Team is happy and ready to answer your questions, solve any problems with your lists and discuss new ideas about research and list generation through DataJoe.

The DataJoe Team makes sure users continue to have the most-up-to-date information regarding DataJoe and research ideas by supplementing its customized support with it's own 'How-to Guides,' 'DataJoe Scoop!' and informative Webinars that will equip researchers to become proficient users of the software.